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Charterhand
59.6425° N, 151.5483° W · Homer, AK · Founding 10 · Now Booking

AI Receptionist.
For Captains.

Answers customer texts while you're on the water. Books trips 24/7. Handles weather questions, dock directions, reschedules — all without you touching the phone.

Bolts onto your existing shop number as an AI first mate — it introduces itself, answers what it can, kicks anything real to you. Pays for itself the first month one new customer books a seat. $199/mo for the first 10 founding captains. Built by a captain who got tired of the phone.

Depth · 240 fm
Books Trips 24/7Answers Weather QuestionsSends Dock DirectionsHandles ReschedulesConfirms Bait & GearPre-Trip Auto-TextsDraft Review RepliesWorks Offline-FriendlyBooks Trips 24/7Answers Weather QuestionsSends Dock DirectionsHandles ReschedulesConfirms Bait & GearPre-Trip Auto-TextsDraft Review RepliesWorks Offline-Friendly
§ 02 · What It Does

Customers text.
You fish.

Your AI first mate handles routine texts under your shop's number. Customers get instant answers, you get 10+ hours back every week — that's a whole half-day on the water.

Live in 7 days
9:415G ▮▮▮▮
SG
Snowgoose II Charters
Captain Line · iMessage
Mon 7:18 PM
Hey is our trip still on for tomorrow? Weather forecast looks rough
Hey! Snowgoose II text line — I'm Captain Levi's AI first mate. Trip's still a go for Tue 5:30am out of Homer Spit C-14. NOAA says 8-10kt SW, 2ft chop — bumpy out to Bear Cove but fishable. Levi will call by 4am if anything changes.
Cool. What do we need to bring?
Snacks, water, rain jacket, layers (38° offshore). We provide all gear, bait, license help, and a hot lunch. Coolers for fish are on the boat — no need to bring one.
Perfect. See you in the morning
🎣 Tight lines tomorrow. I'll let Levi know you're locked in.
Real format · One of ~60 conversations/week

Answers the questions you get 100x/week

“Is the trip still on?” “What bait should I bring?” “Where do I park?” “What about the weather?” The AI handles routine answers instantly. You only hear the texts that actually need you.

Books new trips 24/7

Customer texts Saturday night looking for a halibut trip next week. AI collects party size, dates, contact info, drops the booking into your built-in calendar — your Stripe, no fees to the customer. Keep FareHarbor? It syncs there too. You wake up to confirmed deposits.

Reschedules without you reaching for the phone

Weather window shifts, customer can't make Tuesday — AI moves them to Thursday, confirms with both parties, updates your manifest. No more game of phone tag at 7am.

Hands off to you when it matters

Angry customer, refund request, anything off-script — AI pings you with the full thread so you know exactly where to pick up. Everything else waits until you're back on cell signal.

§ 03 · See It Live

Don't take my word for it. Try the demo.

Snowgoose II Charters — full working demo, real booking flow, real AI first mate. Built for the first founding captain.

§ 05 · Engagements

Three ways
to come aboard.

One-time setup + monthly. Founding pricing locked for the first 10 captains. After that, standard pricing. Annual prepay saves you two months either way.

3 tiers
Tier № 01

Founding Captain

First 10 captains. Rate locked 12 months.

$199
/mo
  • $99 one-time setup (vs $499 after)
  • AI receptionist trained on YOUR boat, area, fish, season
  • AI voice line — 200 call-min/mo included (fair use)
  • Built-in booking + your own Stripe — no fees to your customers
  • Bolts onto your existing shop number
  • Books trips, handles weather Qs, sends dock directions
  • Routes urgent stuff to you · ignores the rest
  • Every new feature I ship — free, forever
  • Your name on the Founding 10 wall

Hard cap at 10 captains, then it's gone. Built by a captain — I want feedback from the first 10 more than the money.

Tier № 02★ Most Picked

Captain Standard

Books 1 customer = pays for the month

$299
/mo
  • $499 one-time setup · live in 7 days
  • Everything in Founding Captain
  • AI voice line — 200 call-min/mo included (fair use)
  • Built-in booking + your own Stripe — no customer-side fees
  • Keep FareHarbor / Peek / Xola if you want — bot syncs either way
  • Auto pre-trip + post-trip texts (gear, parking, reviews)
  • Weather-aware trip status responses
  • Captain dashboard — every conversation, on your phone
  • Half-refund guarantee — first 30 days, no questions
  • Annual prepay: $2,990/yr (2 months free)

Anchored to the national avg full-day seat (~$300). One new booking per month and you're profitable. Most captains land here.

Tier № 03

Captain Pro

Multi-boat ops + every add-on built in

$499
/mo
  • Everything in Captain Standard, plus:
  • AI voice line — 600 call-min/mo included (fair use)
  • Multi-boat / multi-captain dispatch view
  • AI review responder — drafts replies in your voice
  • After-hours emergency human escalation (real person)
  • Repeat-customer rebooking sequence (spring re-engagement)
  • Priority feature requests — your asks ship first
  • Quarterly call — what's working, what's next
  • Annual prepay: $4,990/yr (2 months free)

Best for 2+ boat operations, or single boats doing 200+ trips a season. Most captains start at Standard and upgrade.

§ 06 · The Process

Simple. Fast.
No surprises.

4 steps · ~1 week to live
  1. Step № 01
    Same day

    30-Minute Call

    We talk about your boat, your season, what questions eat your day. No pitch deck. I'll show you the live demo so you can see what your customers will experience.

    You receive

    Honest read on whether this fits your operation, and a yes/no within 24 hours either way.

  2. Step № 02
    Day 1–3

    Setup Call

    I get on a 60-min call with you. We capture your FAQs, your dock details, your weather rules, your bait setups — everything the AI needs to sound like part of your shop. Pay $99 setup (or $499 standard).

    You receive

    Your AI first mate trained on your boat's specifics. FareHarbor / Peek / Xola hookup if you use one.

  3. Step № 03
    Day 4–6

    Install + Test

    I wire your existing shop number to the bot. We run test conversations together until you're happy with the voice. You see every message in the dashboard.

    You receive

    Working bot on a Twilio number you can text from your own phone to validate. Side-by-side with your line.

  4. Step № 04
    Day 7

    Go Live

    We flip the switch on your real shop number. First week I'm monitoring side-by-side with you — every text the bot sends, I see. Anything weird, I fix it that day.

    You receive

    Live AI first mate handling customer texts under your shop's name. Your phone gets a fraction of the load.

§ 07 · Colophon

About the builder.

Levi
Photo coming soon
Levi · Founder · Sole Builder

Built by a captain who got tired of the phone.

I'm Levi. I run charters out of Alaska. Halibut, salmon, lingcod. I know the early-morning calls, the same five questions every day, the weather-cancel scramble, the phone going off while you're trying to land a fish.

I'm also a self-taught engineer. The first version of this AI first mate was for my own boat — because I was answering 'is the trip still on' from a customer at 5am while trying to fuel up. It worked. Other Homer captains saw it and asked how they could get one.

Now I'm building it out for the first 10 founding captains. You're not buying software from a Silicon Valley startup who's never been on a boat. You're buying it from a captain who built it for his own operation and wants to share it.

Built in Alaska · Available nationwide

§ Marginalia · Why "Charterhand"?

Every good skipper runs with a solid hand on deck — someone who works the lines, answers the calls, and books the trips while you run the boat. That's Charterhand. Your extra hand, working the dock so you can work the water.

§ 08 · Reference

Common
questions.

4 entries
Q.01Do I have to rip out FareHarbor / Peek / Xola?+

Your call. The bot works either way. Keep FareHarbor if you want — the bot pushes new bookings into it and your existing reports keep working. Or use the built-in booking system that comes with Charterhand: your own Stripe account, your own captain-branded page, and zero booking fees passed to your customers. Most captains end up switching within 60 days once they see what their customers were quietly paying in FareHarbor service fees.

Q.02Will customers know they're texting an AI?+

Yes, and that's the point. The bot introduces itself as your AI first mate — under YOUR shop's name, knowing YOUR fishery, YOUR dock, YOUR season. Customers don't feel deceived (which kills trust); they feel like they got an instant answer from someone who works for you. When it doesn't know something, it says so and pings you. Honest beats sneaky every time.

Q.03What about the weather days when I have to cancel last-minute?+

Bot reads the NOAA forecast for your area, knows your cancellation thresholds, and handles the weather-cancel conversations automatically: notifying customers, processing refunds or reschedules. You're not making 12 phone calls from the boat ramp at 5am anymore.

Q.04What does the half-refund actually mean?+

First 30 days of Captain Standard, if you can honestly say it's not saving you time on the phone, I refund $1,250 of the $499 setup + first months and we part ways friendly. No contract, no lawyers. I'd rather refund than have you tell other captains I burned you.

Founding 10

Phone never stops? Mine does now.

First 10 captains lock in $199/mo for 12 months and get every feature I ship after, free forever. After 10, it's $299/mo standard. Quick call — I'll show you the live demo and you decide.

  1. Step 01
    You reach out
    Form, text, or phone — takes a minute.
  2. Step 02
    I reply in 24h
    Usually same day. Real captain, not a queue.
  3. Step 03
    30-min call
    Show you the SMS thread. You decide.
Claim founding spot